# Support tools for partners

- [How do I test changes to a 3D Grid?](https://help.camio.com/hc/en-us/articles/34136245170836-How-do-I-test-changes-to-a-3D-Grid)
- [How can I get help from the Camio team with a bug or issue?](https://help.camio.com/hc/en-us/articles/28019293286932-How-can-I-get-help-from-the-Camio-team-with-a-bug-or-issue)
- [How many DIY Detectors can run concurrently at the edge?](https://help.camio.com/hc/en-us/articles/20014816297236-How-many-DIY-Detectors-can-run-concurrently-at-the-edge)
- [Edge, Hybrid, and Cloud Deployments](https://help.camio.com/hc/en-us/articles/20013845148564-Edge-Hybrid-and-Cloud-Deployments)
- [Camio Description of Services](https://help.camio.com/hc/en-us/articles/17505572118420-Camio-Description-of-Services)
- [What are the prerequisites for Tier 2 support?](https://help.camio.com/hc/en-us/articles/4416147983380-What-are-the-prerequisites-for-Tier-2-support)
- [How do I make the Camio Box 1130A SD Card easily accessible?](https://help.camio.com/hc/en-us/articles/4408467476500-How-do-I-make-the-Camio-Box-1130A-SD-Card-easily-accessible)
- [Where is the Data Sheet for Camio Box?](https://help.camio.com/hc/en-us/articles/360059368931-Where-is-the-Data-Sheet-for-Camio-Box)
- [How can I prepare the installation prior to arriving at the customer site?](https://help.camio.com/hc/en-us/articles/360034627732-How-can-I-prepare-the-installation-prior-to-arriving-at-the-customer-site)
- [What's the minimum information needed for a remote installation?](https://help.camio.com/hc/en-us/articles/360047977872-What-s-the-minimum-information-needed-for-a-remote-installation)
- [What's the checklist to prepare for remote installation?](https://help.camio.com/hc/en-us/articles/360048691211-What-s-the-checklist-to-prepare-for-remote-installation)
- [How do I count people, vehicles, or social distancing incidents?](https://help.camio.com/hc/en-us/articles/360039410771-How-do-I-count-people-vehicles-or-social-distancing-incidents)
- [How do I define the floor plane 3D Grid for object counting, tailgating detection, and social distancing detection?](https://help.camio.com/hc/en-us/articles/360039048891-How-do-I-define-the-floor-plane-3D-Grid-for-object-counting-tailgating-detection-and-social-distancing-detection)
- [What's the optimal setup for measuring parking space utilization?](https://help.camio.com/hc/en-us/articles/360038064131-What-s-the-optimal-setup-for-measuring-parking-space-utilization)
- [What's the optimal setup for tailgating detection?](https://help.camio.com/hc/en-us/articles/360034450552-What-s-the-optimal-setup-for-tailgating-detection)
- [Can I assign a Box a static IP on the network without registering the Box?](https://help.camio.com/hc/en-us/articles/360029390431-Can-I-assign-a-Box-a-static-IP-on-the-network-without-registering-the-Box)
- [How do I lower motion sensitivity?](https://help.camio.com/hc/en-us/articles/360027464072-How-do-I-lower-motion-sensitivity)
- [What is lazy indexing and how does it reduce SaaS fees?](https://help.camio.com/hc/en-us/articles/360025310851-What-is-lazy-indexing-and-how-does-it-reduce-SaaS-fees)
- [Why are more Events uploaded via lazy indexing than I requested?](https://help.camio.com/hc/en-us/articles/360027160571-Why-are-more-Events-uploaded-via-lazy-indexing-than-I-requested)
- [How can I reduce costs by using query-match indexing?](https://help.camio.com/hc/en-us/articles/360030769051-How-can-I-reduce-costs-by-using-query-match-indexing)
- [How can I administer a Box registered to a customer?](https://help.camio.com/hc/en-us/articles/360023586972-How-can-I-administer-a-Box-registered-to-a-customer)
- [How can I diagnose motion detection problems?](https://help.camio.com/hc/en-us/articles/360022907332-How-can-I-diagnose-motion-detection-problems)
- [What Video Analytics (aka Video Content Analysis) does Camio perform?](https://help.camio.com/hc/en-us/articles/360022718351-What-Video-Analytics-aka-Video-Content-Analysis-does-Camio-perform)
- [What are the command priority values shown for upload queues?](https://help.camio.com/hc/en-us/articles/360021981972-What-are-the-command-priority-values-shown-for-upload-queues)
- [What is the definition of each counter?](https://help.camio.com/hc/en-us/articles/360022174631-What-is-the-definition-of-each-counter)
- [How can I change the account names displayed in the Search Panel?](https://help.camio.com/hc/en-us/articles/360021378911-How-can-I-change-the-account-names-displayed-in-the-Search-Panel)
- [How can I verify that Box has been upgraded to the latest firmware?](https://help.camio.com/hc/en-us/articles/360000720923-How-can-I-verify-that-Box-has-been-upgraded-to-the-latest-firmware)
- [How can I diagnose account configuration problems?](https://help.camio.com/hc/en-us/articles/360000109486-How-can-I-diagnose-account-configuration-problems)
- [How can I diagnose object labeling and OCR problems?](https://help.camio.com/hc/en-us/articles/360000412066-How-can-I-diagnose-object-labeling-and-OCR-problems)
- [How do I report specific problems to Camio using examples from an account?](https://help.camio.com/hc/en-us/articles/360022257272-How-do-I-report-specific-problems-to-Camio-using-examples-from-an-account)