Click on the **camera name** and **timestamp** of the first Event in the problematic sequence so that the search box text has the exact reference to the starting point. For example, if the "front entrance" camera had a problem at 12:09am PST, then after clicking on the camera name and timestamp of the Event, the search box text will look like this:

```
front entrance 2019-01-21T00:09:07.000-0800
```

Then there are two ways to share with the Camio support team:

1. [**Share via Link**](https://help.camio.com/hc/en-us/articles/360000698543-How-do-I-share-search-results-via-link-)
   - send the shared link to [support@camio.com](mailto:support@camio.com).
2. **Add support@camio.com [as a Guest](https://help.camio.com/hc/en-us/articles/360001050946-How-do-I-add-a-Guest-to-my-account-)**
   - copy/paste the browser url into an email to [support@camio.com](mailto:support@camio.com)